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Expert legal advice for when you have a problem at work.

"I really appreciated your advice, particularly in the hearing in what was a long and tiring day for everyone."

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About PAL

What is PAL?

The Professional Advice Line (PAL) provides employment law advice for employees. Employment law is complex and it can feel very lonely if an issue arises and you need support. Our trade union legal experts are here to help you.

At PAL we are on your side. Our employee advice line is staffed by a dedicated team of trade union employment law specialists backed by an experienced team of employment lawyers.


The PAL service provides trade union representation for non union members. We can offer specialist advice and support if you have a problem at work, including providing a trade union representative at work meetings.


We specialise in providing legal advice on issues such as redundancy, unfair dismissal and discrimination. We can guide you through a grievance or disciplinary process and we can accompany you to a workplace meeting.


We also provide comprehensive legal advice and help you negotiate the best deal on a settlement agreement.

Why use the PAL service?


The PAL service is designed specifically for those workers in non-unionised organisations who don't already have the support of a trade union.


We act ethically and will advise you if we don't think we can help you, without charging you. We differ from online and High Street solicitors who may not deal regularly with employment cases and do not have the right to represent you in your workplace, for example at a grievance or disciplinary hearing.


With PAL we offer immediate expert advice from advisors with specialist experience in workplace issues who can also represent you in workplace hearings.

"Your advice and support was really useful in playing back to the employer many points that absolutely highlighted the indefensiveness of the allegations made."

What support can I get?

Our support packages are outlined below, please contact us on 020 3292 0367 to discuss which package is most suitable for you.

When you sign up for our service you will receive 15 minutes triage telephone advice from one of our advisors to assess your situation.


Initial advice package

  • 2-3 hours of an experienced advisor's time.

  • We'll discuss your employment situation and suggest the best course of action for your case.

  • Your advisor will be a professional with years of expertise working in employment law.

Further advice package

  • In-depth guidance and support on your employment situation from a dedicated advisor.

  • We'll run through a strategy for handling your case based on sound knowledge of employment relations.

  • We'll review all relevant documents and provide you with verbal and written advice on your situation.

  • We'll engage with your employer on your behalf and provide assistance on drafting relevant letters to your employer or other third parties as required.  

Formal representation package

  • All the advice listed in the advice and support package.

  • Trade union representation at one formal meeting with your employer.

  • As trade union officials, our advisors are uniquely placed to provide you with representation at formal meetings in your workplace.

  • Advice on ACAS early reconciliation process if applicable to your case

  • Representation at additional meetings will be charged at a further £400 per meeting.

Settlement agreements

In addition to the advice packages listed above or as a standalone service our experienced advisors can provide comprehensive legal advice on a settlement agreement


The cost of providing legal advice depends on the complexity of the settlement agreement but is usually paid for by the employer.

"I contacted PAL with a very stressful situation at work involving discrimination and harassment. It was clear that my representative was very knowledgeable and he was very supportive throughout the process, attending all my grievance and appeal hearings.


"My employer has agreed to settle the case out of court. I would highly recommend the services of the PAL team."

Get in touch

If you think we could give you the support you're looking for, we'd love to hear from you - please get in touch:

You’ll be connected to a PAL advisor who can chat to you about the service without any obligation.


If you decide to go ahead you’ll be asked to provide some basic information about your circumstances to ensure that you are provided with relevant advice and that we can support you with your problem.

Call us on 020 3292 0367

...or fill out the form below and we'll be in touch.

Get in touch
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